Returns & Exchanges
At WHACK Sports, we want you to be fully satisfied with your gear; if your purchase isn't a perfect match, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unused condition with tags and packaging intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully pack the items in their original sports branding boxes or protective packaging to ensure they are not damaged during transit.
- 3.Ship It Back
Affix the provided shipping label or use a tracked courier service to send the parcel back to our central sports warehouse.
- 4.Quality Inspection & Refund
Once our team inspects the equipment for quality assurance, we will process your refund or dispatch your exchange within 3-5 business days.